BinaryTree

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Speeding Your Migration to Office 365 Using E2E Complete
Posted by Valentin Vasquez, Senior Solutions Architect, E2E Complete


Many organizations are investigating the cloud as a possible solution offering for some of their on-premises IT services. Cloud environments like Microsoft Office 365 are not just for small businesses. There are very real financial, technical, and logistical reasons why companies of all sizes, particularly the big ones, choose to migrate to a cloud infrastructure. And it turns out that e-mail is the first toe that most organizations decide to dip into the cloud as a business validation case. Migrate to Office 365
 
What are these companies trying to validate during their first foray into Microsoft’s Office 365 cloud solution? Well, there’s no surprise in this one. They want to know if the cost savings are really there. In a cloud infrastructure model, one of the main points to validate is that it takes less head count to maintain the solution environment because you are essentially ‘outsourcing’ those tasks to Microsoft. The objective is to reduce cost and complexity. And the fact that fewer people are now required to maintain the same level of service, while other IT resources are repositioned to more strategic business needs, means that there should be obvious cost savings. But how long does it take to reposition those folks? During the migration to the cloud is there a way to more quickly realize those cost savings?  
 
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Posted on 6/13/2012 9:00:00 AM | with 0 comments


Empowering Customers With Support Solutions
Posted by Scott Russo, Customer Support Consultant

What is the goal of customer service? To provide customers with answers to their questions, right? That’s true, however, when it comes to providing GREAT customer service, not only is it about answering questions, but it’s about empowering and enabling the customer with solutions.

It was 10 years ago today (Wednesday). I was at
Lotusphere 2001, and finished my sessions, certifications, and sushi with a good friend. I was in Downtown Disney at the Disney Store; my mission was to find a costume for my daughter to wear for her princess birthday party. For anyone that’s been there, you know the store is huge, and very busy. I was a lost, stressed out dad, and didn't have a clue where to go. I know many of you can relate to my situation. Shopping is not a fun, social event, so this was not going to be an easy task. I needed answers and I needed help. I was ready to shoot a signal flare.

A store employee was walking by in a hurry and I asked her if she could direct me to find a Jasmine costume. The employee (let’s call her “Minnie”) was nice enough to stop and answer my question, but what she did next surprised me.  She must have noticed the look of confusion on my face. Minnie said, "follow me," and we proceeded to walk to the costume section. 

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Posted on 2/3/2011 11:20:41 AM | with 0 comments


Introduction to Hosted Migrations and Weekend Express Services
Posted by Richard Dean, Senior Consultant

It is now 2011 and, in only one year,
Binary Tree has successfully migrated 15 companies and approximately 50,000 seats globally to BPOS Standard. That’s over 25 Terabytes of migrated content …and we are just getting started. In 2011, we’ll be expanding our services and adding new capabilities. Also, we’re well into perfecting our migration processes for Microsoft Office 365 Cloud Services. As Microsoft's preferred vendor for migration solutions, we’re closely integrated and can provide our customers unparalleled services and options.

What is a Hosted Migration?  A hosted migration is a remotely hosted Migration-as-a-Service (MaaS), which means you don’t need special migration software, hardware, or expertise. Quite literally, we can take you from a Lotus Notes and Domino environment to an Outlook and Microsoft Exchange Online environment without any special migration hardware, software, or expertise. In summary, this is a larger phased migration project spanning weeks.

What is Weekend Express? A Weekend Express migration is a remotely hosted Migration-as-a-Service (MaaS), which means you don’t need special migration software, hardware, or expertise. Quite literally, we can take you from operating Lotus Notes and Domino on Friday to being on Outlook and Microsoft Exchange Online on Monday morning. From on-premises to Software as a Service (SaaS) in one weekend! In summary this is a smaller, big bang migration project spanning a weekend or two.

At a high level, these are the two types of hosted migration services
Binary Tree currently offers. Now for some insight into our methodologies …let’s dig in and cover the basics.

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Posted on 1/14/2011 9:30:00 AM | with 0 comments


Cloud Migrations: On-premises vs. Hosted Comparison
Posted by Vadim Gringolts, Chief Technology Officer

I've been involved with various mail migrations for a period of almost 15 years.  Without exception, migration projects of the past included 2 major tasks:
  • Build a migration infrastructure
  • Create a migration team
Both tasks represented a significant amount of effort and cost, and their completion was the key to a successful migration project. That was then ...has anything changed now?  Well, the answer depends on whether you are migrating to an on-premises messaging environment, to a hosted messaging environment, or migrating to the “the Cloud”.

If you are migrating to an
on-premises email platform, the only real choices for you are "to build" or "to buy" the migration framework. "Build" means to allocate hardware, install software, assign and train personnel, and to execute the project.  "Buy" means to acquire a physical or a virtual migration appliance operated by a specialized third-party. Which choice is better, simpler, or less expensive may be a topic for a separate posting; this one will focus on choices for the migration to the Cloud or, more specifically, the Microsoft Cloud, formerly known as BPOS and recently renamed as Office 365 (which is how I’ll be referencing it in this blog post).

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Posted on 1/11/2011 10:30:00 AM | with 0 comments


New Year, New Approach
Posted by Carl Baumann, Worldwide Director of Sales

New Year's Day has always been a very sentimental day for me. As I sit here and write my first blog post for Good Migrations, I can't help but to state the obvious, “time really flies".  I stare in awe at how quickly my kids are growing and how fast life progresses. During the year, finding time to reflect is very difficult considering all of the uber-important work meetings and conference calls that I’m involved in on a daily/hourly/secondly basis. When I finally have some down time to reflect on how fast life moves, I can finally take notice of some of the constants in life.
 
The one constant that really occupied my thoughts today is CHANGE. Change is now my constant in life. In the past, I’d resist change and fight it. I mean, who really likes change? Change is unpredictable, absolute, and full of unknowns. Change is downright scary and devoid of any real answers about what will happen in the future. Life would be so much easier if everything just stayed the same. As I grow older (and hopefully wiser), I’ve come to accept, and even embrace, change. Over the past few years, everything that I have known has, in fact, changed. My personal life and work life, in one form or another, has changed. At this point in my life, change is exciting and full of surprises. I have accepted change, warts and all, and embrace it. Change and I now understand each one another.

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Posted on 1/6/2011 8:38:21 AM | with 0 comments