We Are Committed to Your Success
Binary Tree is committed to ensuring that our customers receive the highest level of support. Should you have a problem with our software or require further clarification with regard to its functionality, please do not hesitate to contact us. With our comprehensive knowledge and detailed product documentation, Binary Tree guarantees a prompt and satisfactory resolution.
Our Standard Support allows you to contact us via email or online request form. Phone support is only available to customers who have purchased an Advanced Support Plan.
Search across our online knowledge bases
Submit a Support Request Online
Phone (Support Plan Required):
Worldwide: +1 (212) 244-3635 (menu option 2)
Australia: +61 2 9037 0266 (menu option 2)
Japan: +81 3 4578 1809 (menu option 2)
United Kingdom: +44 20 3514 2599 (menu option 2)
Germany: +49 69 66 55 43 79
EMEA: +44 020 7692 5661
United States: (800) 706-2913 (menu option 2)
To learn more about Binary Tree's Customer Support, download our Comprehensive User Guide to Binary Tree Support (no registration required), or please review the Support Overview.